Overview
Support the design, rollout, and ongoing delivery of coaching and professional development offerings, focusing on facilitating and coordinating internal coaching and a new peer coaching program.
Key Responsibilities
- Support the design, pilot, rollout, and ongoing delivery of a peer coaching program.
- Facilitate peer coaching sessions and related group learning experiences.
- Coordinate cohort planning, participant engagement, scheduling, communications, learning materials, implementation logistics, and follow-up.
- Engage and support internal peer coaching facilitators.
- Support the development of resources, orientation, and practice opportunities for internal peer coaching facilitators.
- Collect and summarize participant and facilitator feedback and contribute practical suggestions for program improvement.
- Support the design, delivery, and improvement of professional development offerings.
- Provide program coordination support, including maintaining workplans, tracking milestones, coordinating stakeholders, preparing communications and materials, and managing delivery logistics.
- Develop and deliver clear presentations, briefings, and participant communications.
- Support or facilitate other leadership and staff development offerings as needed.
- Support research, benchmarking, stakeholder consultations, and learning needs analysis.
- Compile participant feedback and program data, identify themes, and contribute to reports and recommendations for program improvement.
- Serve as an internal coach through the World Bank Group’s internal coaching program.
- Coordinate with internal partners and external providers and contribute to team planning, knowledge sharing, and other operational or project needs.
Required Experience
Demonstrated practical experience in facilitation, program coordination, learning and development, or a related area. Experience supporting the design, coordination, or delivery of learning, leadership development, coaching, mentoring, or other professional development programs. Experience working in fragile, conflict-affected, and violent (FCV) contexts is encouraged.
Qualifications
Bachelor's degree or higher with 2 years of experience; or an equivalent combination of education and experience.