Overview
The Supportive Services Casework Intern will provide trauma-informed services to newcomer families, couples, and single adults to support their integration and self-sufficiency. The role involves direct client engagement to assess needs and develop action plans, and connecting clients to services.
Key Responsibilities
- Assist the Caseworker to complete initial client meetings to assess needs and develop and implement self-sufficiency action plans.
- Assist with individualized case management support to each client through direct services, referrals, and advocacy.
- Conduct outreach to clients to monitor progress, understand challenges and ensure available resources are utilized.
- Assist with scheduling client meeting and appointments.
- Assist in documenting all client interactions in internal database and tracking tools.
- Assist with interpretation for the Caseworker, as needed.
- Other related duties as assigned.
Required Experience
- Prior experience or demonstrated interest working with refugee or immigrant populations.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
Qualifications
Interns must be enrolled in a post-secondary institution or have graduated from a post-secondary institution within the last 2 years.
