Overview
The Intensive Case Management (ICM) Caseworker will address barriers to safety and wellness for especially vulnerable refugees, asylees, and other ORR-eligible populations by providing strengths-based, client-centered case management.
Key Responsibilities
- Determine client eligibility for ICM programming and conduct intake assessments.
- Develop individualized, SMART Self-sufficiency plans for each client.
- Evaluate client progress every six months.
- Assist clients in navigating healthcare and social service systems.
- Conduct community outreach and maintain a strong network of service providers.
- Provide clients with extended orientation on various topics.
- Respond to client crises.
- Assist clients with requesting financial assistance and track received assistance.
- Maintain up-to-date documentation in client’s case file and in IRC’s database, Efforts to Outcomes (ETO).
- Attend relevant trainings and meetings.
- May train and lead the activities of volunteers and interns.
Required Experience
Minimum of 1-2 years of case management experience with similar populations and/or client needs required.
Qualifications
Bachelor’s degree in social work, public health, or related field of study preferred.
