Management Services Assistant (Travel) (G5) (Damascus CO) VA009-2026

World Food Programme - WFP

Staff Closes 16 Apr 2026 13 days left

Overview

To support the effective and timely delivery of high-quality, client-focused administrative and travel services that enable WFP Syria to implement its life-saving and resilience-building activities.


Key Responsibilities
  • Act as the key Travel Focal Point (TFP) for the Country Office and primary liaison with the Travel Management Company (TMC) and airlines.
  • Reserve domestic and international air tickets according to WFP/UN standards for all WFP Official Missions and Assignments.
  • Process and monitor Travel Authorizations (TAs) for national and international staff in the required systems, ensuring all mandatory supporting documents are correctly uploaded.
  • Ensure all travel requests comply with WFP/UN travel rules, including correct application of DSA, Terminal Expenses, and accommodation standards when processing Travel Expense Claims.
  • Follow up with Travelers and Field Offices to ensure that all travel related actions including amendments, extensions, and cancellations are completed accurately and within the required timeframe.
  • Monitor outstanding travel actions including open items in the required system and follow up on TRIP releases, coordinating with Finance to finalize all travel related payments.
  • Review and process payments to travel agencies, verify invoice accuracy, and forward them to Finance for timely settlement.
  • Assist in preparing the travel budget and maintain accurate budgetary control and expenditure records.
  • Prepare monthly travel reports and ensure all trips and travel files are closed according to established schedules.
  • Provide guidance and support to staff and offices on WFP travel procedures, including planning and coordinating group or event travel activities.
  • Perform any other related duties as required and other duties to support the Management Services Unit.
Required Experience

At least 5 years of responsible experience in Administration, Project Management, HR, Finance, Business Support or Travel related domains.

Qualifications

Completion of secondary school education or post-secondary certificate in the related functional area.

Other Details
Languages Required
Fluency in both oral and written communication in English & Arabic languages
Languages Preferred
Not specified
Contract Duration
12 months
Work Modality
Not specified
Remuneration
Not specified
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