E-commerce Shop Support Executive (2565)

Oxfam - Oxfam

Overview

Support Oxfam’s online retail network by providing day-to-day operational guidance and troubleshooting for shops selling through the Oxfam Online Shop.


Key Responsibilities
  • Provide day-to-day operational guidance to shops selling through the Oxfam Online Shop.
  • Troubleshoot issues and offer practical solutions to ensure shops can list, manage, and fulfil online orders effectively.
  • Deliver best-practice support.
  • Help shop teams navigate systems and processes.
  • Provide essential administrative assistance to keep online retail activity running smoothly.
Other Details
Languages Required
• Excellent written and verbal communication skills
Languages Preferred
Not specified
Contract Duration
Fixed Term
Work Modality
Hybrid
Remuneration
• Salary: £26,721 per annum (pro-rata to part-time hours)
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