Overview
The Awards Manager provides leadership and strategic oversight for the organisation's awards portfolio, ensuring excellence in working with members, donors, and partners in both emergency and development contexts. This role collaborates with departments to ensure high-quality delivery of programme proposals, awards, sub-awards, and contracts.
Key Responsibilities
- Provide coordination support to proposal development and review processes, ensuring timely and effective staff inputs and advice on donor compliance.
- Coordinate donor and SC member reporting processes to ensure high quality, timely delivery, and auditable records.
- Maintain effective communications with SC members and Global Teams regarding donor-related issues.
- Ensure all award information is shared effectively with relevant staff, including field offices and partners during kick-off meetings.
- Oversee the award close-out process and work with members to ensure awards are closed out on time.
- Coordinate with auditors as necessary.
- Ensure proposal development processes align with internal and donor compliance by managing the proposal process and work plans.
- Ensure appropriate donor formats are available and staff understand donor requirements/expectations.
- Flag potential issues and amendment requests promptly to the Senior Management Team (SMT) and donors.
- Prepare donor waiver/derogation requests.
- Ensure all Award Management System (AMS) records are accurate and have required documentation attached.
- Ensure partner and sub-award agreements undergo legal vetting, are input into and approved through AMS.
- Serve as the fraud focal point, leading annual capacity building and coordinating investigations.
- Support the Awards Coordinator to ensure budgets are correctly allocated and aligned as per donor compliance.
- Analyse donor compliance and program implementation issues and escalate as needed.
- Ensure AMS and processes are successfully implemented with key controls for effective portfolio management and compliance.
- Facilitate regular meetings with key stakeholders to track award performance and address risks/issues.
- Provide regular management information to the SMT on portfolio performance.
- Lead on the implementation of plans to address performance issues identified.
- Engage and represent SCT in/with Regional/Global Award Management counterparts.
- Support the development and performance of the Awards Coordinator and Awards Intern(s).
- Support the delivery of capacity building within the awards team and across SCT.
- Build relationships across SCT teams, the Region, and Global teams.
- Provide technical support to partners on sub-award agreements and donor compliance.
- Contribute to the development of an organisational culture that reflects values, promotes accountability, and encourages learning.
- Lead in coordinating and reporting on internal global assurance audits.
- Ensure Thailand NO complies with all SC policies and procedures.
- Support Executive Director and SMT in decision making and strategic direction related to funding and portfolio development.
Required Experience
- Proven track record in award management and knowledge of major donors’ compliance requirements
- Experience communicating with impact in a complex stakeholder environment
- Experience of staff management, supervision and capacity building in Award Management
- Proven track record of supporting a SMT
- Problem solving skills to identify and lead the resolution of issues
- Good attention to detail and analytical skills
- Computer literate (i.e. Word, advanced Excel, Outlook, financial systems)
- Cultural awareness and ability to build relationships quickly with a wide variety of people
- Patient, flexible, able to improvise and communicate clearly and effectively under pressure
- Excellent planning, management and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities
- Basic understanding of operational programming, including the realities of the context
- Strong communication (written and spoken), and interpersonal skills in English, with experience in managing multicultural teams
- Specific experience working with EU-supported awards (Desirable)
- Familiarity with SCI systems (e.g. AMS) and processes is an advantage (Desirable)
Qualifications
Professional qualification relating to business, finance, accounting or international development
