Overview
The Shop Manager is responsible for motivating teams, creating a safe and energised work environment, and achieving business results. The role involves empowering volunteers to take over most tasks within the shop.
Key Responsibilities
- - Motivate teams
- - Create a safe and energised work environment
- - Achieve results
- - Delegate tasks
- - Coach team members
- - Listen to team members
- - Establish and maintain successful retail processes and merchandising
Required Experience
- - Significant leadership qualities and experience
- - Ability to build, retain and develop a team
- - Strong drive to achieve results through others
- - Ability to delegate, coach and listen
- - Enjoys working with people and has a friendly and approachable manner
- - Ability to manage time under conflicting priorities
- - Ability to demonstrate resilience to the everyday pressures that come with the role
- - Excellent communication skills
- - Ability to motivate self and others
- - High level of motivation, enthusiasm and a sense of fun
- - Open and adaptable to change and able to support others through it
- - Commercial awareness and judgement
- - Ability to establish and maintain successful retail processes and merchandising
- - Ability to understand and interpret basic financial reports
