Overview
Support global users of SAP S/4HANA (MM) by resolving procurement queries, maintaining data accuracy, and supporting system workflows, access, and vendor management.
Key Responsibilities
- Provide front-line support for SAP procurement queries and transactional issues (PR, PO, MIGO, GR/IR)
- Maintain approval workflows, hierarchies, and procurement data integrity
- Manage SAP user access, roles, and security compliance
- Administer vendor master data, ensuring accuracy and compliance
- Support reporting, data analysis, and continuous improvement initiatives
- Deliver user training and collaborate with global stakeholders
Required Experience
- SAP S/4HANA MM expertise (Procurement / P2P), ideally SAP certified
- Strong hands-on experience in SAP operational/system support
- Knowledge of workflows, master data, and access controls
- Ability to manage high-volume queries and troubleshoot issues effectively
- Advanced Excel skills (data tracking, reporting, analysis)
- Excellent attention to detail and problem-solving skills
- Strong communication skills with a service-oriented mindset
- Experience with SAP Finance / Projects / Grants (Desirable)
- International or NGO experience (Desirable)
