Overview
The Knowledge Management Specialist coordinates knowledge management strategies and identifies synergies to enhance access and visibility of UNV work. The role is instrumental in identifying and addressing knowledge gaps, capturing insights, and ensuring their meaningful contribution to future initiatives.
Key Responsibilities
- Lead coordination of knowledge management initiatives and advocacy.
- Coordinate VASS knowledge management and brokering efforts.
- Develop a Knowledge Management (KM) Strategy and Work Plan.
- Substantively engage in the development of a coordinated approach to identifying, capturing and promoting key evidence.
- Review current systems, tools and approaches to knowledge management and recommend improvements.
- Review systems to measure the uptake and effectiveness of UNV’s knowledge work.
- Contribute to outreach and knowledge exchange through the UNV Knowledge Portal and online events.
- Work with the Evidence and Integration workstreams to shape the development of innovative graphics and multi-media products.
- Provide summaries of relevant research and policy findings for publishing on the UNV Knowledge Portal.
- Develop and write the content of key analytical materials.
- Advance development of partnerships, dissemination, and stakeholder engagement.
- Identify opportunities for the policy-oriented launch of the SWVR.
- Contribute to UNV technical missions, conferences, task forces, and other key knowledge events.
- Engage in online discussions and provide substantive inputs to relevant communities of practice.
- Prepare speeches, presentations, background technical papers, documentation, and reports.
- Promote collaboration and facilitate effective knowledge-management systems.
- Plan and implement external knowledge brokering and outreach events.
- Provide concrete proposals on how to position the Knowledge Portal.
- Lead the documentation and dissemination of key information on the SWVR and Volunteer Index development.
- Support research functions in the team.
- Offer helpdesk support to the field.
- Provide comments and ensure quality control to knowledge products.
- Develop a system to track and regularly establish the referencing and citation.
Required Experience
Minimum of 5 years (with master’s degree) or 7 years (with bachelor’s degree) of relevant work experience in research and knowledge management, including demonstrated experience in applying research methodologies is required.
Qualifications
Advanced university degree (master's degree or equivalent) in Information Science, Knowledge Management, research and/or communications are required. OR A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
