Overview
The incumbent will support and report on all beneficiary management activities, providing technical support for the planning and implementation of beneficiary registrations and distributions through Digital Assistance Services (DAS).
Key Responsibilities
- Work with stakeholders to understand business requirements and plan activities.
- Support efficient programme implementation leveraging the DAS platform.
- Provide capacity building for the office and cooperating partners.
- Assess card and equipment requirements.
- Provide technical support to DAS operations.
- Analyze requirements and plan support across the country.
- Participate in meetings to define needs and select partners.
- Prepare and execute DAS implement plans.
- Gather data, analyze, and produce reports and dashboards.
- Perform other related duties as required.
- Keep abreast of IT technologies and participate in IT solution design.
- Coordinate the design and development of new IT solutions.
- Coordinate quality assurance on IT solutions.
- Coordinate, guide, and coach the IT solutions development team.
Required Experience
At least Five (5) years of work experience in Tec, digital solutions and data management. Has experience analyzing service management results and development service enhancement recommendations. Has participated in business process re-engineering efforts and identified service management improvements.
Qualifications
Completion of secondary school education or University degree in Information Systems, Information Technology, Computer Science, Data Science or other relevant fields.
