Overview
Coordinates the planning, implementation, and follow-up of Community Engagement activities across three locations and four consortium partners. The role focuses on operational direction, stakeholder engagement, and ensuring effective community participation.
Key Responsibilities
- Lead operational planning, coordination, implementation and follow-up of Community Engagement activities.
- Develop and consolidate detailed workplans, sequence activities, coordinate responsibilities and monitor deadlines and deliverables.
- Plan and oversee community engagement processes, ensuring coordination and adaptation to changing dynamics.
- Provide operational direction to Community Engagement focal points and coordinate their workplans.
- Consolidate and manage the overall Community Engagement implementation plan, identify interdependencies and gaps.
- Support the establishment, strengthening and sustainability of community structures and participatory mechanisms.
- Facilitate engagement and coordination with municipalities, local authorities, community representatives, civil society actors and other relevant stakeholders.
- Ensure community feedback, concerns, recommendations and emerging dynamics are systematically documented, communicated and followed up.
- Contribute to programme quality, learning and adaptive management by providing field-level analysis and recommendations.
- Contribute to reporting, documentation, monitoring and learning related to Community Engagement activities.
- Represent NRC and the Haretna Consortium in relevant coordination meetings and forums.
- Ensure compliance with NRC policies, guidance and procedures, including Community Engagement and Accountability standards, safeguarding requirements and Haretna Consortium procedures.
- Develop and oversee location-specific plans for strengthening Neighbourhood Action Groups.
- Set priorities and allocate Community Engagement follow-up responsibilities among consortium focal points.
- Maintain a minimum 60% field presence.
- Monitor implementation quality and maintain relationships with community stakeholders.
- Resolve operational Community Engagement issues and escalate significant matters.
- Serve as the main liaison with municipalities and local authorities.
- Facilitate coordination meetings, approvals and municipal engagement.
- Strengthen collaboration between municipalities, NAGs and local actors.
- Lead the operational coordination of Community Engagement activities implemented by NRC, COSV, RDFL and TEC.
- Establish and maintain harmonised Community Engagement approaches, accountability mechanisms, coordination tools and follow-up arrangements across consortium partners.
- Chair regular Community Engagement coordination meetings, assign and track action points, resolve operational coordination issues and escalate matters.
- Analyse consolidated field information and community feedback and recommend or implement adjustments to Community Engagement plans.
- Prepare reports, trackers, minutes and donor inputs.
- Maintain complete documentation of CE activities and follow-up actions.
- Perform other duties assigned by the line manager.
Required Experience
Minimum 3 years' experience in community engagement, coordination or accountability. Experience with communities, municipalities and participatory processes. Experience with municipalities, community groups and consortium projects.
Qualifications
Relevant university degree.
