Overview
The Capacity Building Specialist will support the design and facilitation of ICT training modules to enhance the technical and operational competencies of partner institutions in managing and sustaining ICT-enabled systems and solutions.
Key Responsibilities
- Develop structured ICT capacity-building modules tailored to BARMM institutions, aligning with UNOPS standards and government priorities.
- Develop practical training materials covering ICT systems management, digital governance, cybersecurity awareness, data management, ICT operations, and systems sustainability.
- Integrate practical tools, templates, exercises, and real case examples.
- Lead technical sessions related to ICT systems planning, implementation, operations, maintenance, and oversight.
- Facilitate discussions on ICT operational sustainability, systems utilization, user adoption, cybersecurity awareness, and data protection principles.
- Provide guidance on strengthening institutional ICT governance and operational coordination mechanisms.
- Support participants in identifying operational gaps related to ICT systems management, maintenance, documentation, and user support processes.
- Develop ICT training materials, handouts, guides, and reference tools.
- Conduct pre- and post-training assessments to evaluate participant learning and training effectiveness.
- Prepare a final workshop report summarizing key outputs, participant feedback, lessons learned, and recommendations for follow-up ICT capacity development initiatives.
Required Experience
Relevant experience is work in ICT systems management, digital transformation initiatives, ICT operations, systems implementation, or related technical fields. Demonstrated experience in facilitating workshops, trainings, or technical sessions related to ICT systems, digital governance, or ICT operations. Practical experience in ICT project implementation, systems administration, ICT operational support, digital systems rollout, or related ICT functions. Experience working with government institutions, development partners, or multi-stakeholder environments.
Qualifications
Bachelor’s degree (or equivalent) in Information Technology, Computer Science, Information Systems, Computer Engineering, ICT Management, or other disciplines, with (7) years of relevant experience is required OR Master’s degree (or equivalent) in Information Technology, Information Systems, Digital Transformation, Public Administration, or other disciplines with 5 years of relevant experience is required.
