Overview
Support the implementation of humanitarian protection programming, including emergency case management, outreach, and strengthening referral pathways for vulnerable populations.
Key Responsibilities
- Support the implementation and monitoring of protection case management activities.
- Provide case management and protection support to vulnerable migrants and refugees.
- Monitor and maintain accurate case records and referrals.
- Prepare and track administrative documentation related to case management assistance.
- Act as focal point for administrative coordination of project implementation.
- Draft case summaries and status reports.
- Prepare correspondence and reports on project issues.
- Accompany beneficiaries to facilitate access to protection services.
- Participate in meetings and conferences.
- Support monitoring of implementing partners and contribute to capacity-building activities.
Required Experience
- School diploma with five years of relevant experience; or, Bachelor’s degree with three years of relevant professional experience.
- Experience in protection case management, including case assessment, case planning, referrals, follow-up and case closure, preferably in humanitarian or migration contexts.
- Experience providing direct assistance and accompanying beneficiaries to access healthcare, legal assistance, social services or other protection services is an advantage.
- Experience working with vulnerable migrants and refugees, including survivors of gender-based violence (GBV), victims of trafficking (VoTs), unaccompanied and separated children (UASC), persons with disabilities, individuals with serious medical conditions, and other individuals with specific protection needs.
- Experience liaising and coordinating with government authorities, United Nations agencies, non-governmental organizations (NGOs), civil society organizations and other service providers.
- Experience maintaining case records and using case management and information management systems.
- Experience in preparing reports, maintaining accurate documentation and supporting project implementation, monitoring and reporting.
- Previous experience working with international organizations, humanitarian agencies, government institutions or non-governmental organizations in a multicultural environment is desirable.
Qualifications
Education: School diploma or Bachelor’s degree in Psychology, Social Work, Law, Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution.
