Overview
The Senior Protection Associate will assist in coordinating the day-to-day implementation of Voluntary Return and Advisory Desks, including outreach, protection counselling, case management, referrals, and monitoring service delivery.
Key Responsibilities
- Assist in planning, coordination, implementation and monitoring of project activities.
- Provide protection counselling and case management services.
- Monitor case management activities, case records and reporting systems.
- Assist in coordinating financial, administrative and technical aspects of project implementation.
- Act as the primary focal point with the Turkish Red Crescent (TRC) Community Centre management and other partners.
- Plan, coordinate and conduct capacity building workshops.
- Participate in meetings and conferences.
- Coordinate the preparation of correspondence, briefing notes, presentations, narrative and financial reports.
- Identify and document good practices and lessons learned.
- Supervise and provide guidance and training to reporting staff.
Required Experience
- School diploma with six years of relevant experience; or, Bachelor’s degree with four years of relevant professional experience.
- Experience in protection case management, including outreach, case assessment, case planning, referrals, follow-up and case closure, preferably in humanitarian or migration contexts.
- Experience providing direct assistance and accompanying beneficiaries to access healthcare, legal assistance, social services or other protection services is an advantage.
- Experience working with vulnerable migrants and refugees, including survivors of gender-based violence (GBV), victims of trafficking (VoTs), unaccompanied and separated children (UASC), persons with disabilities, individuals with serious medical conditions, and other individuals with specific protection needs.
- Experience liaising and coordinating with government authorities, United Nations agencies, non-governmental organizations (NGOs), civil society organizations and other service providers.
- Experience maintaining case records and using case management and information management systems.
- Experience in preparing reports, maintaining accurate documentation and supporting project implementation, monitoring and reporting.
- Previous experience working with international organizations, humanitarian agencies, government institutions or non-governmental organizations in a multicultural environment is desirable.
Qualifications
School diploma or Bachelor’s degree in Psychology, Social Work, Law, Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution.
