Unpaid Internship - Internal Communication and Engagement (ISD/Office of the CIO)

Overview

Support the design and delivery of internal communication and engagement activities during a period of significant change for the Information Services Department and the organization.

Key Responsibilities

• Support the development of an ISD internal communication and engagement plan.
• Maintain a communication calendar.
• Draft, edit and format communication content.
• Help translate technical and programme content into clear, accessible messaging.
• Support communication for Digital Excellence Programs and major system initiatives.
• Assist in preparing materials for town halls, all-staff sessions, and stakeholder briefings.
• Help capture and share progress, success stories and lessons learned.
• Support ISD team meetings, retreats and engagement activities.
• Help set up and maintain shared information spaces.
• Support onboarding communication for new roles and teams.
• Propose and pilot practices that improve day-to-day information flow.
• Design and run short pulse surveys and feedback loops.
• Track basic communication metrics and recommend improvements.
• Contribute to an internal communication toolkit or playbook.

Required Experience

• No work experience is required.
• Prior experience or coursework in internal communication, change management or employee engagement is an advantage.

Qualifications

Enrolled in, or recently graduated from, a degree programme in communications, public relations, journalism, organizational psychology, change management, business administration, international relations, or a related field.

Other Details