UNICEF Call Center and Short Code Management Services
Overview
UNICEF Procurement Notice: UNICEF Call Center and Short Code Management Services
Key Responsibilities
UNITED NATIONS CHILDREN’S FUND (UNICEF) wishes to invite you to submit a proposal for the provision of Long Term Arrangement for Services (LTAS) for provision of regular and corrective maintenance services and supply of spare parts of UNICEF power generators in Kabul and its Zonal Offices. Please examine the attached Terms of Reference (ToR) on the detailed scope of services including locations. This LTA will be issued as Time-bound with an initial period of 1 Year, and possibility of extension for another 2 two years depending on the quality performance of the contractor. Interested vendors must respond to this tender using the UNICEF e-submission system, via the UNGM portal (www.ungm.org ). In order to access the full UNICEF tender details, request clarifications on the tender, and submit a vendor response to a tender using the system, vendors need to be registered as a UNICEF vendor at the UNGM portal and be logged into UNGM. For guidance on how to register on UNGM and submit responses to UNICEF tenders in the UNICEF e-submission system, please refer to the user guide and other resources available under this tender document. An Online bid clarification conference will be held on 21 September 2026 at 10:00hrs through Microsoft Teams. The link to the Meeting is: https://teams.microsoft.com/meet/336521032920210?p=HEgnWhnDh0ec2q6Rt5 Deadline for Submission of Proposals: 5 October 2026, 17:00hrs Kabul Local Time Contacts UNSPSC codes Email address: afghanistanetendering@unicef.org First name: Aziz Ahmad Surname: Obaidi Telephone country code: Afghanistan (+93) Telephone number: 730727319
Required Experience
Please check procurement notice on UNGM website for more details
Qualifications
Please check procurement notice on UNGM website for more details