Overview
The Human Resources Associate delivers specialised HR operational support to the Zimbabwe Country Office, focusing on payroll administration, HR systems, workforce data quality, position management, dashboards, reporting, and people analytics.
Key Responsibilities
- Provide high-quality support on complex HR queries and follow-up actions.
- Coordinate local payroll inputs and validate payroll-impacting personnel actions.
- Review payroll outputs and exceptions; investigate discrepancies and coordinate corrective action.
- Process, review and validate employee, position and organisational transactions in WFP HR systems.
- Monitor system workflows, pending actions and deadlines.
- Maintain accurate position and staffing establishment records.
- Compile and analyse workforce data.
- Develop and maintain HR dashboards, staffing statistics, organisational charts and management reports.
- Prepare periodic and ad hoc HR reports.
- Maintain confidential employee, payroll and HR records.
- Identify process or control gaps and develop practical SOPs, templates, checklists and guidance.
- Support audits, compliance reviews and corrective-action tracking.
Required Experience
Six years or more of progressively responsible support experience in human resources, payroll, HR information systems, workforce data management, reporting, analytics or a related field. Experience in payroll validation, reconciliation and employee data administration; strong attention to detail and confidentiality. Experience with HR information systems, position management, workforce reporting, dashboards and organisational charts. Experience preparing SOPs, supporting audits and providing guidance or training to colleagues is desirable.
Qualifications
Completion of secondary school education. A post-secondary certificate in Human Resources, Business Administration, Finance, Information Systems, Data Analytics, Statistics or a related field is desirable.