Overview
Provide strategic leadership and oversight of all support functions in DRC Ukraine, including Finance, Supply Chain & Logistics, HR, IT, and Administration, to ensure efficient and compliant programme delivery in a complex environment.
Key Responsibilities
- Serve as a core member of the Senior Management Team (SMT).
- Provide leadership and line management to support function managers.
- Ensure delivery, monitoring, and reporting of support services.
- Build and maintain high-performing support teams.
- Lead strategic development, management, and continuous improvement of support operations.
- Ensure timely and appropriate technical support to programmes.
- Oversee support to annual planning, budgeting, and review processes.
- Ensure compliance with DRC policies, global guidelines, donor requirements, and national legislation.
- Develop and implement strategic approaches for legal, financial, and administrative compliance.
- Provide strategic oversight and technical leadership to country-level operational support functions.
- Ensure DRC maintains and strengthens operational capacity for rapid emergency response.
- Ensure support services adapt to changes in geographic footprint, operational scale, and programme strategy.
- Ensure Area Offices receive adequate support from Country Office support teams.
- Lead the development and implementation of a country-level risk management plan.
- Ensure administrative, legal, and compliance systems are accurate and maintained.
- Build the capacity of support staff through mentoring, coaching, and training.
- Contribute to the development and implementation of DRC global initiatives.
- Ensure the Country Master Budget is regularly updated and used for decision-making.
- Maintain oversight of active projects for expenditure alignment and donor compliance.
- Support engagement with donors, auditors, and authorities on compliance matters.
- Ensure effective supervision, internal controls, audits, and follow-up on corrective actions.
- Support SMT in maintaining an up-to-date risk register.
- Participate in audit meetings and ensure cooperation.
- Lead the preparation and submission of management responses to audit findings.
- Lead strategic planning to strengthen staff capacity and learning related to DRC Dynamics (ERP).
- Use reports and data analytics from DRC Dynamics to improve operational efficiency and performance.
- Act as a power user of DRC Dynamics, particularly across finance and project management modules.
Required Experience
At least 5 years' experience in relevant field and at least 3 years' experience with people management. Proven operational management experience in one or more of the following thematic areas within conflict settings: finance, supply chain, human resources and/or information management. Experience in a similar role in an international NGO. Experience working in an ERP system, including supply chain, finance, and HR systems. Experience in capacity building of national colleagues as well as partners.
Qualifications
University degree in economics, business management, international development, or other relevant fields.
