Overview
Supervise movement operations activities in the field, with a focus on beneficiary-facing activities and ensuring compliance with standard operating procedures and programme requirements.
Key Responsibilities
- Supervise teams undertaking beneficiary-facing activities.
- Oversee field support activities relating to movement operations.
- Coordinate transportation of beneficiaries.
- Oversee the timely and appropriate provision of food and other essential items.
- Coordinate cases or individuals with special needs.
- Oversee pre-departure formalities.
- Coordinate and/or provide selection mission support, and/or interpretation services.
- Coordinate provision of visa applicants with application assistance.
- Liaise with other teams and units and with external partners.
- Coordinate with administrative heads, relevant units, partners, and vendors.
- Oversee beneficiary-facing activities ensuring programme integrity and local implementation of programmatic and organizational policies.
- Assist with relevant policy and operational input for programmatic reviews.
- Assist with financial activities related to movement operations.
- Demonstrate an in-depth understanding of relevant Movement Operations SOPs and Movements-related systems and databases.
- Undertake duty travel as needed.
- Maintain and ensure the confidentiality and integrity of all relevant paperwork.
- Uphold RMM Protection Mainstreaming Minimum Standards.
- Alert the supervisor or management of any non-compliance.
Required Experience
- Seven years of work experience with a high school diploma; or, five years of relevant work experience with a Bachelor’s degree.
- Prior Movement Operations/Field Support, transportation-related and/or management experience is strongly preferred.
- Work experience in programs including movement operations component, particularly in resettlement programs.
- Experience with selection missions and direct coordination with external partners.
- Experience with supervising multiple teams.
- Experience with communicating with beneficiaries and external partners.
- Experience with handling issues in other countries in the Region.
- Experience with handling complex cases and workflow.
- Experience with filling management-level roles.
Qualifications
High school diploma or Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution.