SVN-EC016-2026-MBFA- Guayaquil

Overview

The Movement Operations Associate undertakes beneficiary-facing activities within IOM’s movement operations, coordinating field support and assisting beneficiaries throughout various stages of migration.

Key Responsibilities

• Undertake beneficiary-facing activities under the Field Support and Data Processing Pillar.
• Monitor and provide guidance to teams of Movement Operations Assistants.
• Coordinate field support activities with relevant units, agencies and service providers.
• Provide assistance for extended periods and during overnight periods and weekends.
• Coordinate transportation of beneficiaries.
• Assist in timely and appropriate provision of food and other essential items.
• Ensure individuals with special needs or equipment receive appropriate support.
• Work with units and departments and beneficiaries on pre-departure formalities.
• Enter and update relevant data in the appropriate systems.
• Report all issues immediately to the appropriate supervisor(s).
• Provide selection mission support and/or interpretation services.
• Provide visa applicants with application assistance.
• Undertake duty travel as required and delegated.
• Demonstrate an in-depth understanding of applicable SOPs, related systems and databases, and IOM Standards of Conduct.
• Maintain and ensure the confidentiality and integrity of all relevant paperwork.
• Uphold RMM Protection Mainstreaming Minimum Standards.
• Alert the supervisor or management of any non-compliance.
• Perform other related duties as assigned.

Required Experience

• High School diploma with five years of relevant experience; or, Bachelor’s degree with three years of relevant professional experience.
• Prior Movement Operations, transportation-related and/or management experience.
• Work experience in programs including movement operations component, particularly in resettlement programs.
• Experience with communicating with beneficiaries.
• Past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage.
• Demonstrated knowledge with handling sensitive information and personal data.
• Experience with guiding and leading junior staff members.

Qualifications

High School diploma or Bachelor’s degree in Social Science, International Relations, Regional Studies or a related field from an accredited academic institution.

Other Details