Brand Perception Analytics Team Leader

International Committee of the Red Cross - ICRC

Staff Closes 11 Apr 2026 8 days left

Overview

The Brand Perception Analytics Team Leader manages a team to deliver research and strategic intelligence on ICRC's visibility, reputational health, and communication impact. This role focuses on translating complex data into strategic narratives for decision-making and mitigating risks from the digital information landscape.


Key Responsibilities
  • Leads reporting on ICRC public communication and positioning.
  • Coordinates and oversees the work of two analysts.
  • Leads the design, development, and implementation of applied data science solutions.
  • Conducts social network analyses and develops audience segmentation models.
  • Leads the design and application of sentiment analysis models.
  • Collaborates to leverage machine learning and AI for interpreting emerging trends.
  • Investigates coordinated inauthentic behavior and AI-generated content.
  • Maintains and optimizes databases and dashboards.
  • Expands data collection and monitoring capacity by incorporating new languages and platforms.
  • Provides evidence-based recommendations to communication and operational teams.
Required Experience
  • 8+ years’ experience in data analytics, data science, & data visualization with a focus on cross-channel brand monitoring, strategic communications and open-source information.
  • Proven experience in identifying and analyzing trends in social and traditional media, including the dynamics of harmful information campaigns.
  • Proven experience in people management.
Qualifications

Master’s degree in Communications, Tech and Data Science, Computer science, Statistics, Political Science, or related field.

Other Details
Languages Required
Not specified
Languages Preferred
Working Knowledge of French, Arabic, Spanish, or Russian is an asset
Contract Duration
Open-ended
Work Modality
Hybrid working model
Remuneration
Not specified
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