Overview
This internship provides support to UNDP Country Offices worldwide with ICT and Green Energy solutions, offering a stimulating and versatile experience in an international environment.
Key Responsibilities
- Assist in providing effective Digital Platform Services to UNDP Country Offices worldwide.
- Assist in providing advisory support to UNDP Country Offices to implement stable and robust ICT infrastructure.
- Support the team in maintaining and improving UNDP Global NMS platform.
- Assist in promoting, testing, updating, and working with Cloud solutions.
- Assist in developing and implementing cloud-based Unified Communication System.
- Support developing Business Applications based on SharePoint Online, PowerApps, PowerBI, together with Data Analytics tools.
- Assist with Service management models including ITIL Best Practice and a Service Desk, Service Catalogue.
- Contribute to draft quality focused training material, procedures, instructions and templates.
- Assist the Unit in organizing internal and external conferences.
- Assist in the promotion of ITM’s overall ICT strategic framework and work plan.
- Assist the Business Development Group in hosting webinars and presenting/explaining ICT solutions.
- Monitor and troubleshoot ICT systems performance.
- Interact with UNDP country offices to alert on and troubleshoot ICT problems.
- Advise UNDP country offices on ICT infrastructure maintenance and development.
Required Experience
- Applicants must meet one of the following requirements: Be enrolled in a postgraduate degree programme; Be enrolled in the final academic year of a first university degree programme; Have recently graduated with a university degree in the field of IT Technician/Software Developer, Computer Science, Electrical Engineering and must start the internship within one-year of graduation; Be enrolled in a postgraduate professional traineeship program.
- Knowledge in at least two of the following fields is required: Internetworking, Network management, API programming, AI, or similar areas.
- Strong understanding and knowledge of computer networking and network protocols.
- Knowledge of network security and infrastructure components.
- Knowledge in developing API scripts and scripting languages.
- Awareness of Artificial Intelligence (AI); prior experience with AI integration and developing AI-augmented solutions is considered a strong advantage.
- Knowledge in Unified communication and Network Monitoring systems is an advantage.
- Knowledge in Microsoft collaboration and productivity Tools is an advantage.
- Knowledge in network architecture and network monitoring systems is an advantage.
- Experience in managing and updating website content is an advantage.
- Experience with gathering, consolidating, and analysing data from databases and reports is an advantage.
- Interest in developing sustainable solutions for country offices, focusing on ICT and renewable energy.
Qualifications
Bachelor's Degree
