Overview
The Chief, Operations and Resource Management, P5 is responsible for providing strategic and cross-cutting mission support functions to ensure coherence in forecasting, performance monitoring, planning, and coordination of operational and resourcing activities within UNFICYP.
Key Responsibilities
- Provide overall guidance, support and oversight for the effective management of Human Resources Section, Finance Resources and Performance Section, Field Technology Section, and Procurement Section.
- Assist and support the Chief of Mission Support in providing strategic direction to the above components.
- Ensure the development, preparation, coordination and monitoring of strategies, risk mitigation and work plans for administrative activities.
- Plan and forecast staffing, financial, logistics and technology requirements of the Mission.
- Oversee the development and delivery of strategic advisory services in human resources management.
- Oversee the development and delivery of strategic support and business intelligence for financial resourcing and performance.
- Oversee the development and delivery of robust and reliable information and communication technology (ICT) services.
- Oversee the implementation and approval of projects, financial controls and programme completion affecting procurement operations.
- Take the lead in the development and implementation of special projects such as Disaster Recovery and Business Continuity.
- Manage the mission’s service desk operations.
- Monitor client experience and advise on programs for continuous service improvement.
- Implement pilot projects on service improvement and report on progress.
Required Experience
- At least ten (10) years of progressively responsible professional experience in public or business administration, human resource management, finance, budgeting, accounting, information technology or related area is required.
- At least five (5) years of experience at managerial level working in United Nations peacekeeping missions is required.
- Experience leading change management or complex innovation initiatives involving collaboration and partnership is required.
- Proven implementation of contingency measures is required.
- Proven management of resources, staffing and budget during liquidity is required.
- Work experience in the Eastern Mediterranean is desirable.
- Experience supporting complex and multidimensional field operations in conflict and post conflict environments is desirable.
- Hands-on experience with UN administrative/financial/procurement policies and practices is desirable.
Qualifications
Advanced University degree (Master’s degree or equivalent) in business or public administration, management, law, human resources management, finance, accounting, information or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
