Overview
Provides payroll services ensuring high quality, accuracy and consistency of work, promoting a client-oriented approach consistent with UNDP rules and regulations.
Key Responsibilities
- Advise internal and external clients on Benefits and Entitlements, Staff Regulations and Rules and HR guidelines.
- Ensure timely administration of payroll, banking and disbursement services to all personnel whose payroll is administered in Quantum.
- Provide oversight and monitoring of payroll processes and procedures.
- Provide oversight into payroll transactions and compensation components such as one-time or recurring earnings and deductions, manual entry of allowances and benefits where necessary.
- Reply to queries and assist in solving issues related to Global Payroll and HR data from HR, Global Payroll administrators within GSSC and in the HQ.
- Provide oversight on Quantum Global Payroll banking setup such as source banks and employee destination banks setup to achieve fluidity of payments.
- Provide oversight and assistance on payroll payments to employees.
- Ensure timely posting of expenditures to the General Ledger for UNDP and partner agencies.
- Provide support on HR and Financial policies and procedures related to payroll.
- Contribute to knowledge base, particularly with Agency/Country Office specifics, and analyze Agency/Country Office Performance.
- Run Payroll Processes e.g. cancellation, recalculation and finalization of payroll.
- Assist in processing agreed separations, extended sick leave and special education grants as required.
- Provide out of hours support and undertake other related tasks as required.
- Liaise with the HQ bureaus on the new clustering services.
- Remain as the payroll focal point and map the Payroll Workflows and Processes crosscutting between various units such as GSSC BES and HQ regional bureaus.
- Ensure that the testing is complete and address any gaps/queries arise during the project phases
- Onboard and handhold the HQ bureaus into the new process and workflow
- Offboard clients desiring to move-out of the services and ensure activities are handled appropriately during and post transition.
- Ensure verification and data integrity of the accuracy of the financial transactions posted to the UNDP General Ledger, Partner agencies’ General Ledger and a successful costing and billing for the non-partner agencies.
- Ensure Global Payroll expenditures are accurately reflected in the General Ledger reconciliation.
- Guide the Agencies and Offices in setting up the Labor schedules/person costing pertaining to posting of the payroll expenditures of partner and non-partner agencies accordingly.
- Provide advice on bank-to-book issues pertaining to source bank setup.
- Ensure facilitation of knowledge building and knowledge sharing of internal clients and external agencies ensuring a stable payroll.
- Conduct Workshops and training to the clients on the HR/Payroll Workflows and processes
- Train and engage with the new agencies and clients until the system and processes are stabilized
- Organize and Conduct training for the CO and HQ staff on HR/payroll.
- Synthesis of lessons learnt and best practices in HR/payroll.
- Sound contributions to knowledge networks and communities of practice.
Required Experience
Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of progressively responsible HR/finance experience at the national or international level is required. Experience using MS-Office and spreadsheet and database packages, and experience in handling payroll systems is required. Experience with UN/UNDP human resources policies, rules, and regulations, and experience in their application, is required. Experience using Oracle Cloud/Quantum payroll is desired. Experience and good knowledge of Quantum HCM modules is desired. Experience in the Payroll ERP rollouts and enhancements is desired.
Qualifications
Secondary Education is required. A university degree (bachelor´s degree) in Business or Public Administration, or an equivalent field will be given due consideration, but it is not a requirement. Specialized certification in Human Resources or Finance Resources Management is an asset.
