Senior Resource Development Manager

Overview

This role is responsible for managing debt collection processes and ensuring effective recovery of outstanding accounts.

Key Responsibilities

• Receive accounts with over 30 days of overdue payments.
• Negotiate with clients for effective collection of accounts.
• Follow up on agreements made with clients.
• Use a weekly agenda coordinated with the Branch Manager.
• Utilize the Gestii system.
• Prepare weekly and monthly collection reports.
• Optimize per diem expenses.
• Reconcile the revolving fund.
• Handle cash receipts and deposits.
• Initiate judicial collection if extrajudicial means are exhausted.
• Determine uncollectible accounts.
• Follow instructions from direct and operational managers.
• Maintain communication with branch staff.
• Participate in emergency training programs and drills.
• Conduct cash reconciliations during Coordinator of Collections visits.
• Perform random client visits during Coordinator of Collections visits.

Other Details