Chief of Section, Institutions and Ecosystems (IE), DECI/IE, P5
Overview
The role is responsible for leading and overseeing the Institutions and Ecosystems Section, focusing on improving Business Support Organizations (BSOs) and their ecosystems to enable trade-led economic development.
Key Responsibilities
- Lead and mentor the DECI/IE team to define the role, organization and functions of business support organizations.
- Oversee programmatic/administrative tasks including preparation of budgets, assigning and monitoring performance parameters, and reporting on budget/programme performance.
- Forge and develop strategic alliances and foster network relationships with private and public sector partners.
- Foster teamwork and communication among staff.
- Advocate and promote ITC’s portfolio of BSO strengthening services.
- Represent ITC at inter-agency meetings.
- Participate in international, regional or national meetings and provide programmatic/substantive expertise.
- Build and provide technical expertise to national, regional and international networks of intermediary, distributor and multiplier BSOs.
- Oversee the design, development and delivery of new products and services.
- Develop ITC's profile as a centre of excellence in BSO capacity building.
- Diversify the range of BSOs supported by ITC.
- Establish ITC as a pre-eminent authority on systems designed to measure the impact on enterprises of the policies and activities of BSOs.
- Perform other duties as required.
Required Experience
A minimum of 10 years (12 years with a first level university degree) relevant professional experience is required. Senior management and advisory experience in a proven leadership role in or with recognized trade and investment support organizations or equivalent business support organization, including TVETs is required. Experience in high-level organizational representation is required. Experience in managing, providing advice and capacity building for business support organizations in different countries and across different cultural backgrounds is required. Experience in designing and leading complex projects/programmes and managing a cross-cultural team is required. Advisory experience and wide networks within ecosystems related to SME competitiveness, entrepreneurship, TVET and/or innovation is required. Experience with change management processes, in particular integration of digital technology and AI is desirable.
Qualifications
Advanced university degree (Masters or equivalent) in Management, Business Administration, Public Administration, or related subject such as International Development, Economics, Organizational Development. A first-level university degree in the above subjects may be accepted with an additional two years of relevant professional work experience.