Cash For Work Assistant (INT11843)

Overview

The Cash For Work Assistant will ensure the effective implementation of recruitment and operational processes for Cash for Work (CfW) and Incentive-Based Volunteering (IBV) programs, promoting transparency and inclusivity.

Key Responsibilities

• Lead the recruitment, rotation, and selection of CfWers/IBVs, ensuring alignment with SOPs and eligibility criteria.
• Lead recruitments in camps and host communities, including preparation and dissemination of announcements, application collection, screening and shortlisting of applicants, scheduling and administration of tests/interviews, and communication with applicants.
• Conduct and coordinate eligibility and verification checks through relevant systems, including RAIS, and ensure that eligibility requirements are applied consistently.
• Ensure fairness and transparency in the selection process in compliance with UNHCR, Oxfam, and Jordanian labor laws.
• Maintain and manage recruitment databases, rotation lists, applicant records, and related documentation, ensuring that information is accurate and up to date.
• Coordinate and facilitate tests, interviews, and selection processes, and prepare the required documentation for review and approval by the CfW/IBV Officer where applicable.
• Provide IBVs/CfWers with a proper induction, including orientation on the Declaration of Responsibilities and Code of Conduct (CoC), ensuring they understand and adhere to organizational standards.
• Maintain accurate CfW/IBV data within the RAIS system and ensure timely updates.
• Support data collection and reporting processes, working closely with CfW/IBV Officers.
• Manage the archiving system for all CfW/IBV-related documents, ensuring accessibility and proper documentation.
• Verify payment records, IBVs/CfWers attendance, and coordinate with the finance team to ensure timely and accurate cash distributions.
• Verify IBV/CfWer attendance and payment records and ensure that payroll information is accurate and complete before submission.
• Monitor payment processes and address discrepancies promptly, and escalate unresolved or exceptional payment issues to the CfW/IBV Officer and relevant teams.
• Collaborate with UNHCR, SRAD, municipalities, and CBOs to align CfW/IBV activities with regulatory requirements.
• Respond to community queries and complaints in coordination with the MEAL team to ensure timely resolutions.
• Lead assigned day-to-day CfW/IBV operational processes and provide regular updates to the CfW/IBV Officer on progress, challenges, and required actions.
• Ensure that assigned activities are implemented in accordance with approved SOPs, programme procedures, and agreed timelines.
• Assist CfW/IBV Officers with programme documentation, meetings, orientations, and other operational activities.
• Maintain continuous communication with team members to monitor progress and address challenges, and escalating matters requiring technical guidance, approval, or management intervention to the CfW/IBV Officer.
• Uphold Oxfam’s principles of gender justice, equity, and diversity.

Required Experience

• Minimum 2 years of previous experience working in Cash for Work (CfW), Incentive-Based Volunteering (IBV), or a closely related cash-for-work programme, preferably in a humanitarian context.
• HR experience, particularly in recruitment and personnel management.
• Experience working with refugees and/or vulnerable communities in camp settings and host communities.
• Demonstrated coordination skills, with the ability to manage multiple tasks effectively and meet deadlines.

Other Details