Overview
The Senior Finance Officer leads the operations of the Financial Shared Services Teams, ensuring high-quality transaction processing and developing a client-focused culture. The role implements financial policies, oversees training programmes, and ensures adherence to financial regulations.
Key Responsibilities
- Leads the operations of the Financial Shared Services Teams, ensuring high-quality transaction processing while developing a client-focused culture and procedural framework that aligns with organizational goals.
- Implements and operationalizes financial policies established by the Finance Division, developing effective systems and procedures to enhance operational efficiency while supporting standardization of financial services.
- Leads, mentors and supervises diverse teams within the SSC Finance unit, fostering a culture of operational excellence.
- Oversees the delivery of comprehensive training programmes to enhance financial capabilities across the organization.
- Ensures adherence to financial regulations and procedures established by the Finance Division while adapting service delivery to meet the dynamic needs of decentralized operations and headquarters.
- Engages with the Finance Division teams and other departments, coordinating cross-functional initiatives to resolve functional issues and ensure timely, accurate financial processing.
- Represents the SSC in relevant forums and initiatives, identifying emerging trends and technologies that can improve financial service delivery.
- Performs other related duties as required to support SSC objectives and organizational priorities.
- Directs strategic enhancement, scaling, and technological upgrades of shared financial services to boost transaction processing capabilities and support service expansion in accordance with SSC strategic directives.
- Integrates advanced technologies including Cloud ERP system components, Intelligence Document Processing, and Artificial Intelligence (AI) to streamline operations and promote touchless processing within an "automation first" approach.
- Manages and supervises the implementation and deployment of digital payment initiatives throughout the decentralized office network, ensuring alignment with organizational objectives and acquisition of operational efficiencies.
- Establishes and maintains effective working relationships with banks, financial institutions and partners, coordinating financial transactions and providing information/clarification during audit processes.
- Develops and ensures the implementation of, and compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to measure service efficiency and effectiveness, providing regular reports to ensure alignment with established standards and continuous improvement.
Required Experience
- Ten years of relevant experience in finance, accounting and/or business analysis OR twelve years of relevant experience and completion of professional qualification in accountancy (CA, CPA, ACCA) or investment professional (CFA).
- Work experience in more than one location or area of work, particularly in field positions, is essential.
Qualifications
Advanced university degree in accounting, finance, business administration or a related field OR a first level university degree in accounting, finance, business administration or a related field, and completion of professional qualification in accountancy (CA, CPA, ACCA) or investment professional (CFA).