Business Support Assistant: Supply Chain, SC 5

Overview

To provide coordinated analytical, administrative and information-management support to Supply Chain management, strengthening supplier relationship management, contract and operational performance monitoring, On-Demand Services coordination, planning, reporting and management follow-up.

Key Responsibilities

• Support the implementation of Supplier Relationship Management (SRM) initiatives.
• Maintain supplier records and SRM documentation.
• Monitor supplier performance and contract compliance.
• Coordinate supplier and stakeholder engagements.
• Support supplier mapping, market analysis, onboarding and due diligence activities.
• Develop and maintain dashboards, trackers and reporting tools.
• Analyse operational, supplier and service performance trends.
• Prepare periodic performance reports and management information products.
• Serve as the coordination focal point for Supply Chain On-Demand Services.
• Support the implementation and monitoring of Service Level Agreements (SLAs).
• Provide coordination and administrative support to Supply Chain leadership.
• Maintain records, reporting systems and documentation standards.

Required Experience

• At least 5 Years related job experience.
• Experience in maintaining supplier, contract, service-delivery or operational performance records and trackers.
• Experience in data analytics and preparation of dashboards, scorecards, management reports, presentations or briefing materials.
• Experience in coordinating with internal teams, suppliers, service providers, customers or partners.
• Experience using corporate information systems and applying document-management and compliance requirements.

Qualifications

Completion of secondary school education. A post-secondary certificate in Supply Chain Management, Business Administration, Procurement, Logistics, Data Analysis, or a related field is desirable.

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