MEAL Officer (INT11860)

Overview

Support the design, implementation and continuous improvement of project and programme MEAL systems. Coordinate routine monitoring activities across project locations.

Key Responsibilities

• Support the design, implementation and continuous improvement of project and programme MEAL systems.
• Develop and update MEAL plans, Indicator Tracking Tables (ITT/IPTT), monitoring frameworks and data collection plans.
• Support development of logical frameworks, results frameworks and indicator reference sheets.
• Design quantitative and qualitative data collection tools and methodologies.
• Ensure alignment with Oxfam Programme Quality Standards, CHS and donor requirements.
• Support establishment and maintenance of project databases and information management systems.
• Ensure data management protocols, confidentiality and data protection standards are followed.
• Support integration of gender, safeguarding and inclusion considerations into MEAL systems.
• Coordinate routine monitoring activities across project locations.
• Conduct field monitoring visits and data verification exercises.
• Lead baseline, endline, post-distribution monitoring (PDM), needs assessments, satisfaction surveys and other studies.
• Track progress against indicators and targets and provide regular performance updates.
• Conduct Data Quality Assessments (DQAs) and support corrective actions.
• Analyze quantitative and qualitative data using appropriate software and methodologies.
• Support preparation of monthly, quarterly, annual and donor reports.
• Maintain monitoring trackers and programme performance dashboards.
• Support beneficiary counting and reporting in accordance with Oxfam guidance.
• Ensure timely submission and quality assurance of project data.
• Establish, strengthen and monitor Community Feedback and Complaint Mechanisms (CFM/FCRM).
• Ensure accountability commitments are integrated throughout programme implementation.
• Manage complaint and feedback databases and tracking systems.
• Monitor complaint resolution processes and follow-up actions.
• Produce regular accountability reports and analysis.
• Support meaningful community participation in project planning, implementation, monitoring and review.
• Promote awareness among communities regarding feedback and complaint channels.
• Ensure accountability systems align with CHS commitments and Oxfam policies.
• Support safeguarding-related referrals in accordance with Oxfam protocols.
• Promote awareness and understanding of quality standards among program staff (including SPHERE standards, Core Humanitarian Standards [CHS] and Oxfam PQ Standards).
• Support and train Oxfam & Partner staff on MEAL tools/databases.
• Conduct CHS, FCRM session for Oxfam & partners staff.
• Provide technical support for projects to include an accountability mechanism at field level
• Undertake periodic monitoring and technical support visits to partner at field level to assess progress against agreed MEAL system and recommend corrective actions as appropriate.
• Work closely with partner MEAL staff or focal points and provide support as appropriate.
• Provide training to partners on accountability and support them in setting up own mechanisms.
• Support planning and implementation of evaluations, reviews and learning exercises.
• Facilitate After Action Reviews (AARs), Lessons Learned Workshops and Reflection Sessions.
• Document best practices, success stories, case studies and programme innovations.
• Support dissemination of findings and recommendations.
• Promote evidence-based decision making and adaptive management.
• Maintain records of assessments, evaluations and learning products.
• Participate in internal programme review meetings.
• Represent Oxfam in relevant MEAL, accountability and information management forums when delegated.
• Coordinate with programme teams to ensure integration of MEAL activities.
• Support donor visits, assessments and audits.
• Perform any other duties assigned by the line manager consistent with the role.

Required Experience

• Minimum 3 years of experience in Monitoring, Evaluation, Accountability and Learning within humanitarian and/or development programmes.
• Experience supporting projects in sectors such as WASH, EFSVL, Protection, Gender, Education, Governance or Humanitarian Response.
• Experience conducting assessments, surveys, PDMs and evaluations.
• Experience managing accountability and feedback mechanisms.
• Experience working with national and international NGOs.
• Experience working with local partners.
• Experience in emergency response programming.
• Experience supporting donor-funded projects.

Other Details