Travel Administrator

Overview

The Travel Administrator is responsible for booking and coordinating travel arrangements for MSF International staff, ensuring compliance with the Travel Policy and operational requirements.

Key Responsibilities

• Coordinate travel bookings and related travel services for MSF International staff.
• Review travel requests for completeness and compliance.
• Book flights, trains, buses, accommodation and related travel services.
• Ensure travel arrangements meet traveller and organisational needs.
• Provide travel administration and traveller support throughout the travel process.
• Advise travellers on travel procedures and documentation requirements.
• Support visa and travel preparation processes.
• Respond to travel-related queries and provide accurate travel information.
• Contribute to efficient and sustainable travel management.
• Identify travel options that balance cost, duration, comfort and environmental impact.
• Apply the most appropriate booking channels according to organisational requirements.
• Promote responsible travel practices among travellers.
• Maintain travel records and support travel monitoring and reporting.
• Update and maintain travel-related data and records.
• Consolidate information required for travel reporting and monitoring.
• Escalate irregularities or non-compliance with the Travel Policy.

Required Experience

• Minimum 2 years' experience in travel administration, travel coordination, travel agency services or a similar role.
• Experience organising international travel arrangements.
• Experience working with multiple stakeholders and service providers.
• Asset: Experience in an international and multicultural environment and/or the humanitarian sector.

Qualifications

• Secondary education and relevant administrative training or equivalent professional experience.
• Asset: Training in travel, tourism, business administration or a related field.

Other Details