Overview
Seeking motivated professionals for Technician roles focused on managing IT systems and services throughout their full lifecycle.
Key Responsibilities
- Contribute to application system support and database management / administration encompassing technical liaison, application server configuration management, performance management, troubleshooting, system backup and recovery.
- Contribute to the consolidation of user requirements and through lifecycle technical support of fielded IT/CIS systems and networks.
- Support the operation, administration, and lifecycle maintenance of assigned IT/CIS systems, software, and data, as well as associated support facilities, local and wide area networks, component internet connectivity, and other designated functional subsystems.
- Provide first-level user support for IT/CIS-related incidents and assist in delivering user training focused on basic client device operations.
Required Experience
- Profound post related professional experience.
- Experience in the technical customization, integration and performance optimization of commercial-off-the-shelf products for complex data warehouse solutions, large scale document workflow management systems and high end web-sites and web content management tools.
- Experience in the design, implementation and testing of 4th generation application systems, preferably within an Oracle development environment.
- Experience working with Oracle databases and related software toolsets / advanced features.
- Experience with Oracle database administration in a UNIX/Solaris environment.
- Experience collaborating with contractor firms on system administration activities, including configuration control of software and data in client-server environments.
- Background supporting NAEW&C airborne early warning systems, other air defence systems, electronic warfare platforms, and familiarity with relevant international and commercial standards.
- Technical expertise in administering storage area networks, virtualized environments, and enterprise server systems.
- Four years of experience working with data processing equipment, including first- and second-level user support operations.
- Basic system administration experience in MS Windows environments across LAN/WAN networks, with solid knowledge of client platform administration.
- Background as a system technician supporting air operations, command and control, or air traffic control IT/CIS systems.
Qualifications
- Higher Secondary education and intermediate vocational training or Secondary education and completed advanced vocational training (However, secondary education and basic training is sufficient for the NATO Grade 8 role).
- Formally trained and certified in UNIX system administration, including advanced qualifications for UNIX workstations, servers, and networks, as well as specialized training in Sun Solaris and RedHat system software.
- Completed formal IT/CIS technician and/or system administrator training, along with vocational education in IT/CIS asset management and inventory control.
- Additional qualifications include LAN operations training and certification in IT/CIS systems repair and configuration.
