Overview
The Staff Assistant (Dispatch and maintenance) role is responsible for managing transportation services and coordinating vehicle maintenance to ensure efficient support for headquarters transportation demands.
Key Responsibilities
- Receives, reviews, and prioritizes transportation requests, assigning vehicles and drivers.
- Manages the dispatch log of all vehicle movements and related schedules.
- Coordinates special transportation requirements.
- Tracks vehicle locations and status.
- Monitors fuel usage, mileage, and vehicle utilization.
- Maintains communication with drivers and provides trip details.
- Acts as the primary point of contact for transportation-related inquiries.
- Responsible for the coordination and administration of vehicles’ maintenance.
- Maintains records of trips, fuel consumption, maintenance, and driver assignments.
- Prepares periodic reports on fleet usage, operational efficiency, and costs.
- Tracks vehicles’ insurance, registration, and inspection validity.
- Ensures adherence to environmental, health, and safety laws regarding vehicle operation.
- Ensures drivers comply with traffic laws, organizational policies, and safety regulations.
- Monitors driver licenses and certifications for validity.
- Reports accidents, incidents, or violations and assists in investigations.
- Manages all aspects of transportation coordination during emergencies or urgent operational needs.
- Manages complaints or service concerns and proposes corrective actions.
Required Experience
- 2 – 3 years’ experience in fleet operations, dispatching, logistics coordination, or transport administration.
- Experience with Logistic management.
- Experience in managing and organising personnel with some experience of accounts.
- Experience within a government or public sector environment.
Qualifications
• Secondary education and basic training for specific task related skills, with 2 years experience.
