Data Engineering Assistant
Overview
The Data Engineering Assistant supports the implementation, maintenance, and operational continuity of digital platforms, including business applications, workflows, and data systems. The role contributes to the integrity, performance, security, and compliance of digital platforms.
Key Responsibilities
- Manage user accounts, roles, and permissions for web-based applications.
- Configure, monitor, and maintain workflows for online forms and SharePoint web parts.
- Apply routine updates and system checks to ensure applications are stable, secure, and performing efficiently.
- Identify and resolve minor bugs within internal applications and web forms.
- Support developers during code deployments, configuration changes, and testing cycles.
- Assist with data migrations and basic integration support between platforms and systems.
- Collect, validate, and cleanse datasets from multiple sources.
- Conduct quality checks and audits on data pipelines.
- Configure and maintain automated data feeds and workflows.
- Respond to user requests and service tickets related to system workflows, data processing, or minor application issues.
- Provide guidance to users on application features, workflows, and troubleshooting steps.
- Escalate complex system or data integration issues to relevant developers or system administrators.
- Maintain records of system configurations, workflow logic, and historical changes to applications.
- Prepare and update technical guides, quick reference materials, and FAQs.
- Share lessons learned and suggest improvements to ICTS procedures and service delivery models.
Required Experience
Minimum of six years’ practical experience in IT application support, data management, software development, or related fields. Experience in managing user accounts and permissions, configuring workflows, and supporting application deployments. Familiarity with working with Microsoft 365, SharePoint, Power BI, Angular, Azure, Fabric and Power Automate would be a bonus. Experience working in an international, multicultural environment is desirable.
Qualifications
Completion of secondary education is required. Additional training or certifications in information technology, software development practices, SharePoint administration, data management, or related fields are desirable.
