Human Resources Officer
Overview
This position is located within the Entitlements and Information Management (EIM) Section of the Human Resources Services (HRS). The position helps ensure the effective and timely administration of all aspects related to social security and support with the day to day implementation of IMO Staff Regulations and Staff Rules (SRSR), development of suitable policies and guidelines in EIM.
Key Responsibilities
- Administer the United Nations Joint Staff Pension Fund (UNJSPF) and CIGNA medical insurance schemes.
- Maintain ongoing involvement in payroll processing and support all related activities as required.
- Coordinate with external service providers and vendors regarding insurance.
- Liaise with the UNJSPF and all relevant stakeholders, including staff, to coordinate onboarding and offboarding processes and related formalities, such as monthly file certification.
- Support the administration and coordination of disability pension and work-related injury claims.
- Undertake research, assess best practises emerging workforce and programme developments as well as UN common system initiatives and propose improvements and alignments.
- Coordinate the link between World Maritime University (WMU) and the UNJSPF and supervise the work of the relevant focal point.
- Support the development of new and revised Staff Regulations and Rules, Administrative Directives, Information Circulars, and HR procedures.
- Provide advice to staff on all matters within functional area.
- Support the resolution of staff grievances at the initial stage related to staff entitlements and benefits, maintaining accurate documentation, including inputs for responses and formal submissions.
- Participate in the annual system update testing processes and relevant User Acceptance Testing (UAT).
- Perform other duties as assigned and provide coverage for colleagues when required.
Required Experience
A minimum of two years of relevant professional experience in the administration of staff social security benefits (e.g. pension and health insurance) is required. Experience in other HR administrative areas e.g. payroll administration, employee relations, administration of justice etc.) is required. Work experience in a multilateral/international organization, preferably a UN common system would be an asset.
Qualifications
University degree in Human Resources Management, Public or Business Administration, Industrial Relations, Psychology or related field is required.