TRAVEL ASSISTANT (Multiple JO), G5
Overview
Provides information to staff members and delegations on travel entitlements, policy, and procedures. Reviews travel and shipment requests, calculates airfares, and constructs itineraries for official travel.
Key Responsibilities
- Provides information on entitlements, policy and procedures on official travel and removal of personal effects.
- Reviews travel and shipment requests in Umoja for conformity with rules.
- Calculates airfares and constructs itineraries for staff, delegations, and non-staff.
- Liaises with contracted travel agency on complex itineraries and ticket issuance.
- Approves travel and shipment authorizations.
- Calculates and records lump-sum entitlements and refunds.
- Performs cancellation of Travel Requests in Umoja.
- Processes expense reports routed to the travel unit.
- Co-ordinates arrangements for removal of personal effects, including shipments, insurance, and claims.
- Provides Umoja support on travel-related issues.
- Performs ad-hoc duties as required.
Required Experience
A minimum of five (5) years of progressively responsible experience in travel administration, travel fare construction, routing, and travel reimbursement, or related area is required. Working experience in Enterprise Resource Planning (ERP) systems is required. Three (3) years of working experience in the UN system or similar international organization is desirable. Experience arranging travel for large group of meeting participants is desirable. 1 year or more of experience in data analytics or related area is desirable.
Qualifications
Completion of high school diploma or equivalent is required. Specialized Travel Agent training (such as IATA certification or equivalent) is required. Supplemental training in a field relevant to the post is desirable.