Senior Accountability to the Affected People(AAP) Associate
Overview
Support the Monitoring and Evaluation Officer in activities related to Accountability to Affected People (AAP) and reporting requirements.
Key Responsibilities
- Support capacity-building training on AAP, CFM, CBCM, and CwC.
- Participate in AAP needs assessments and review CFM.
- Lead the implementation of the Mission-wide CFM, including the hotline service.
- Support the updating of the CFM dashboard and analyze CFM reports.
- Keep abreast of developments related to IOM’s AAP Framework.
- Facilitate the integration of AAP considerations into monitoring activities.
- Participate in safeguarding training initiatives.
- Contribute to improving internal referral pathways.
- Coordinate the compilation, verification, and reporting of AAP-related information.
- Coordinate with the IMS team to define functional requirements for the CFM database.
- Facilitate the integration of AAP findings into learning workshops and meetings.
- Coordinate the operational functioning of the Call Centre.
- Coordinate with procurement and administrative staff for Call Centre service fees.
Required Experience
Substantial experience in the design and implementation of AAP Frameworks and workplans, monitoring and/or evaluation; Proven experience in the management of CFM teams and operations; Proven experience in the implementation of AAP capacity-building activities with staff and implementing partners; Proven experience in data collection tool preparation, data collection, analysis and reporting in a humanitarian or development context; Familiarity with data protection principles and exercises.
Qualifications
Bachelor degree in anthropology, law, development studies, political or social sciences or a related field from an accredited academic institution and five years of practical experience in the field and certificate in AAP; or School Diploma in the above fields with seven years of relevant professional experience.
