Overview
Provide administrative and logistics support for the global rollout of SDDC, focusing on communications, project tracking, and reporting. The role involves documenting project progress, managing changes, disseminating good practices, and maintaining project documentation.
Key Responsibilities
- Maintain project management artefacts including workplans, milestone trackers, decision logs, action logs, dependency trackers, and risk/issue logs.
- Organise core SDDC project documentation such as meeting notes, presentations, status updates, guidance documents, trackers, reports, and reference materials.
- Support the preparation and consolidation of project updates, governance papers, dashboards, and progress reports.
- Ensure SDDC documentation on Planet, SharePoint, and Teams is up to date and well organised.
- Collect, document, and disseminate good practices, lessons learned, key decisions, success stories, and implementation insights.
- Support the preparation of the SDDC system rollout including user guidance, operating procedures, rollout packs, internal reference documents, internal readiness materials, and country support materials.
- Ensure Plan International's global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are embedded.
Required Experience
- Experience supporting project coordination, reporting, timeline tracking, and documentation management.
- Experience using collaboration and documentation tools such as Microsoft Teams, SharePoint, Excel, PowerPoint, and web/intranet platforms.
- Experience supporting global or multi-country projects, ideally involving system implementation, rollout, or change management (desirable).
- Familiarity with project management disciplines, including workplanning, milestone tracking, risk and issue management, and action follow-up (desirable).
- Experience maintaining internal knowledge hubs, intranet pages, or document repositories (desirable).
- Awareness of data privacy, safeguarding, and information management requirements in an international NGO context (desirable).