Snr Fundraising Assistant (Database)

Overview

Support the Salesforce Database project through configuration, development, testing, and rollout phases. Assist in documenting new policies, procedures, and training materials, and ensure database configuration complies with donor management requirements and data protection regulations.

Key Responsibilities

• Support the Salesforce Database project through the configuration, development, testing and rollout phases;
• Assist in documenting new policies, procedures and training materials on the system;
• Help ensure that the database configuration complies with donor management requirements and relevant data protection regulations including CNIL and GDPR;
• Assist in ensuring that the database is configured to best meet the team fundraising objectives for both Individual Giving and Private Partnerships & Philanthropy;
• Perform Regular data maintenance tasks: performing regular data administration tasks such as importing and updating data into the database from external sources and data quality control;
• Support the PSP France team with segmentation, data selection and list exports;
• Carry out fulfilment and data entry operations resulted by outbound communication activities with donors (telemarketing, emails, newsletters etc.);
• Support fundraising performance analysis through the creation of reports, dashboard and data extracts;
• Collaborate with /Assisting Assoc. Fundraising Data Analyst Officer (Europe) and Global Strategy and Analysis team on fundraising data reports and analysis and optimizing fundraising infrastructures (database, e-commerce, etc.) including the use of Power BI and SQL Server Management Studio (SSMS);
• Work closely with PSP team in France and the Database Support Associate to ensure successful integration with the Payment Gateway, email marketing tool (Selligent), telemarketing agencies and other third party provides;
• Collaborate with HQ and the Database Support Associate during the tools migration projects: ecommerce, database SF and data lake. Testing and data migration support;
• Provide adequate support and input during the requirements gathering, system design, development, testing and rollout phases of the project as well as providing support and training to local users on an operational basis;
• Perform any other duties as required.

Required Experience

• Minimum 2 years of previous working experience relevant to the function combined with Secondary Education (High School diploma) or minimum 1 year of relevant working experience with a Bachelor’s or higher degree in Data science, Marketing, Business, or related field;
• Knowledge and experience in database management and software, especially for marketing/fundraising purposes;

Qualifications

Secondary Education (High School diploma) or Bachelor’s or higher degree in Data science, Marketing, Business, or related field

Other Details