Human Resources Coordinator Mozambique Pemba
Overview
The HR Coordinator supports the delivery of Human Resources services across the Country Office and Area Offices, ensuring the effective implementation of HR policies, procedures and employee lifecycle processes in compliance with NRC standards and Mozambican labour legislation.
Key Responsibilities
- Support the implementation and consistent application of HR policies, procedures and standards
- Coordinate HR operational activities and ensure timely delivery of HR services to employees and managers
- Maintain accurate, complete and confidential personnel records, documentation and HR databases
- Support employee lifecycle processes, including workforce planning, recruitment, onboarding, employee development and separation activities
- Ensure compliance with organizational policies, HR standards and applicable labour legislation
- Support employee relations processes and contribute to maintaining a positive, inclusive and respectful work environment
- Coordinate staff induction activities and support the implementation of learning, development and performance management processes
- Prepare and maintain HR reports, statistics and workforce data to support decision-making and planning
- Support internal and external audits through effective documentation, record management and compliance monitoring
- Promote diversity, equity, inclusion, staff wellbeing and Duty of Care initiatives across HR processes and practices
Required Experience
Minimum of 5 years of progressive HR management experience, preferably in an HR Coordinator or similar role within an NGO or humanitarian context. Experience across key HR functions, including recruitment, employee relations, performance management, and learning and development. Strong knowledge of local labour legislation and policies relevant to NGO operations. Training facilitation and capacity-building experience. Experience supporting work permit, immigration, and visa processes. Experience with HRIS and employee records management. Strong interpersonal, communication, and relationship-building skills. Ability to handle sensitive and confidential information with professionalism and discretion. Strong planning, organizational, and problem-solving skills, with the ability to manage multiple priorities. Experience supporting field-based or multi-location HR operations. Knowledge of the labour market, legal framework, and socio-cultural context of Mozambique. Understanding of safeguarding, Duty of Care, diversity, equity and inclusion principles.
Qualifications
Bachelor's degree in Human Resources Management, Organizational Psychology, Law, or a related field.
