Regional Head of Operational Support Central and West Africa

Overview

The Regional Head of Operational Support ensures integrated operational management and supports the quality and timeliness of NRC's response in the region. The role enables support needs in countries across HR, Risk and Compliance, Humanitarian Access and Safety (HAS), Finance, ICT, Logistics and Administration.

Key Responsibilities

• Ensure that support functions within the regional team operate efficiently.
• Hold country offices accountable for progress on their operations.
• Support country directors and heads of supports, HAS Managers with capacity building and problem-solving.
• Provide advice and mentorship to country office operational support teams.
• Participate in global discussions on planning and strategy relating to support functions.
• Review of finance, HR and logistics requirements related to regional grants.
• Act on behalf of the Regional Director, including leading relevant Crisis Management Teams, upon request.
• Perform other tasks as assigned by the Regional Director.

Required Experience

• Minimum 10 years of relevant leadership/management experience within the humanitarian field.
• Background and experience in managing support functions: finance, HR and logistics.
• Experience from working in complex and volatile contexts.
• Relevant experience with overseeing Finance, Logistics or other support functions will be an asset.
• Experience with start-ups, exit and organisational change processes.

Qualifications

Relevant higher education in a related field such as business administration, management, finance or other suitable education.

Other Details