DIGITAL COMMUNICATIONS MANAGER

Overview

The Digital Communications Manager will implement the MSF WaCA/Akwaba digital strategy and strengthen public engagement through digital channels.

Key Responsibilities

• Propose strategies, plans and products for MSF WaCA/Akwaba digital presence.
• Ensure maintenance of quality and well-functioning digital and social media channels.
• Maintain security and streamlined management of MSF digital assets and channels.
• Provide technical digital support to operational and project teams.
• Conduct research on audience dynamics and map influential accounts.
• Develop digital communications strategies.
• Implement and follow implementation of the social media strategy.
• Measure the success of digital strategies and report on progress.
• Administrate, manage and maintain MSF WaCA/Akwaba digital channels and social media accounts.
• Plan and implement social media campaigns.
• Ensure quality control of MSF WaCA/Akwaba channels.
• Create social media and posting plans.
• Collaborate and coordinate posting schedules with MSF digital teams.
• Collect operational updates and share them.
• Act as a custodian of MSF WaCA/Akwaba channels and digital assets.
• Identify best digital forms and platforms for dissemination of operational updates.
• Train Communications resources on the ground for content creation.
• Provide technical support on country specific digital communications strategies.
• Support in development of social media ambassador networks.
• Collaborate with creative and multimedia production teams.
• Produce and edit video footage, photo-albums, audio files and infographics.
• Act as a focal point for social media monitoring and disinformation.
• Act as MSF representative in the digital working group and other relevant platforms and partners.
• Develop digital result reports and contribute to periodical reports.
• Take charge of any communication project at the request of the Head of Communications.
• Maintain a list of cameramen, photographers, video editors.

Required Experience

5-7 years of experience in digital communications, digital marketing. Experience in NGO sector, preferably in the humanitarian field. MSF experience is an asset.

Qualifications

University degree in communications, digital marketing or relevant domains.

Other Details