Overview
The purpose of the role is to advise and support the implementation of digital communication strategies tailored to MSF-OCBA field operations to enhance outreach, engagement, crisis response, monitoring and digital capacity across missions.
Key Responsibilities
- Define and support digital communication strategies for operational contexts.
- Advise and guide country communication teams on production, formats and adaptation of messages.
- Assess and monitor digital environments, emerging trends, and audience behaviors.
- Provides guidance to dissemination approaches.
- Lead and coordinate digital monitoring and digital crisis communication responses.
- Develop and deliver training, coaching, and knowledge-sharing initiatives.
- Promote and ensure application of organizational digital communication standards, guidelines, and social media protocols.
- Represent and collaborate with internal and international digital communication networks, working groups, and stakeholders.
Required Experience
Minimum 5 years of professional experience in digital communications, social media strategy and community management. At least 1 year of professional experience in the humanitarian sector. MSF Experience will be consider an asset.
Qualifications
Master’s degree in Communications, Digital Media, or a related field, or equivalent professional experience.