Overview
Provide technical support for the Parent Portal application, a component of the educational system portfolio, facilitating efficient service delivery to beneficiaries.
Key Responsibilities
- Support the technical handover of the Parent Portal infrastructure.
- Provide Level 2/Level 3 technical support relating to Parent Portal and integrating services.
- Troubleshoot and resolve issues related to Azure Kubernetes Service (AKS) and containerized workloads.
- Monitor, manage, and maintain Kubernetes clusters.
- Perform deployment, configuration, and upgrades of Kubernetes clusters and Azure resources.
- Provide maintenance and monitoring works.
- Maintain accurate, comprehensive, and up-to-date documentation.
- Support CI/CD pipelines and other related tasks.
Required Experience
- Minimum of 5 years progressively responsible experience in Azure cloud infrastructure and with strong knowledge of Kubernetes.
- Hands-on experience with Microsoft Azure.
- Experience with Azure Kubernetes Service (AKS).
- Experience with DevOps.
- Familiarity with networking concepts and observability tools.
Qualifications
- University degree from accredited educational institution in computer sciences or information technology or other related discipline.
- Field of education required: Computer science, information technology, electrical/computer engineering or other related discipline.
