MEAL Manager Palestine

Overview

Experienced MEAL Manager to lead the strategic direction and quality assurance of MEAL in the country office, ensuring adherence to NRC's MEAL minimum standards and supporting programme decision-making.

Key Responsibilities

• Support the design of theories of change, MEAL tools, and indicators with Programme and Advocacy teams.
• Development and sign-off on logframes during program design and proposal development processes.
• Contribute to CO-level procedures, policies, and guidance to institutionalise MEAL across the mission.
• Promote MEAL as a strategic priority by contributing to country strategy processes and supporting programme Specialists in using MEAL data.
• Support NRC Palestine’s implementing partners with best MEL practice, ensuring alignment of systems and accurate reporting.
• Ensuring learning moments are institutionalized, with systems in place for analyzing and using data and supporting programmed managers to interpret and use learning for strategic and programmed decision making.
• Ensure learning through evaluations, after-action reviews and lessons learned exercises based on the CO learning agenda and integrate findings across the Project Cycle Management (PCM) phases.
• Act as the in-country focal point for programmatic digital systems—supporting system adoption, and overseeing troubleshooting, user feedback, and coordination with global teams—while ensuring compliance with data governance frameworks.
• Ensure harmonization of monitoring approaches across both area offices, to enable analysis and reporting to be consistent across programmes and locations.
• Work with senior Programme staff to increase data literacy and familiarization of use of data and evidence as an approach towards strategic planning.
• Advocate for programme learning and raise concerns to management when learning seems to be lacking.
• Engage with Global MEAL units to adapt good practices, receive technical support in line with global MEAL procedures, and ensure CO’s experience feeds into global learning.
• Support programme teams to make contextual adaptations to the MEAL framework in line with global guidance.
• Carry out any other tasks related to the position or the MEAL function as delegated by the line manager.

Required Experience

• Minimum 6 years of MEAL experience, including managerial experience, NGO and/or international organisation, preferably in emergency or post-conflict settings, with experience supporting internally displaced persons (IDPs) and working in camp or remote management environments.
• Experience in mobile and online data collection systems and in data management and analysis platforms.
• Experience handling sensitive community feedback in line with data protection principles.
• Experience coordinating with the UN system, INGOs, donors, and local authorities at field level.
• Technical expertise in programme evaluation methodologies and approaches.
• Proficient in facilitating participatory discussions, learning workshops, and capacity-building activities.
• Familiarity with the political and humanitarian context in Palestine.
• Experience implementing MEAL systems in hard-to-reach or remote-managed areas.
• Experience supporting MEAL for one of NRC’s Core Competencies is an asset.
• Experience with local partners capacity building in complex or sensitive environments.

Qualifications

Bachelor’s degree in Statistics, Information Systems Management, Social Sciences, Development Studies, or a related field.

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