Senior Digital Transformation Consultant

Overview

Provide senior strategic leadership, advice, and client-side oversight for a website transformation programme, acting as a bridge between organizational leadership, technical teams, and external stakeholders.

Key Responsibilities

• Support agency selection and mobilization by providing technical and strategic advice during procurement.
• Act as the strategic counterpart to the appointed agency, providing independent oversight of deliverables, progress, risks, and scope changes.
• Lead strategic coordination across programme phases, ensuring alignment with objectives and priorities.
• Provide strategic leadership to align the website transformation with institutional objectives.
• Provide strategic oversight and quality assurance of discovery and definition phases, reviewing agency research, audits, recommendations, and design outputs.
• Provide strategic oversight of stakeholder consultation and user research, advising on translation into website strategy.
• Help translate institutional priorities into digital requirements, review agency recommendations, and ensure decisions are made and documented appropriately.
• Provide strategic guidance and quality assurance on content management and migration approach.
• Provide strategic oversight and quality assurance of the website's technical approach and implementation readiness.
• Establish a clear governance and operating model for the website programme.
• Provide strategic guidance on a phased digital roadmap, reviewing priorities, dependencies, sequencing, resource requirements, and budget implications.
• Support an effective transition by ensuring key strategic decisions, risks, dependencies, and outstanding issues are documented and handed over.
• Provide strategic guidance to ensure key decisions support the organization’s longer-term digital direction.

Required Experience

• A minimum of ten (10) years of progressively responsible experience in digital transformation, enterprise website programmes, information management or related fields, including senior responsibility for complex web or digital-platform projects.
• Demonstrated experience evaluating and overseeing web agencies, systems integrators or technology vendors, including review and acceptance of technical deliverables.
• Demonstrated experience in content strategy, information architecture, metadata, content migration, user-centered design and content governance.
• Experience coordinating diverse technical and non-technical stakeholders and translating technical issues into clear recommendations for senior decision-makers.

Qualifications

• An advanced university degree in information systems, digital transformation, information or data management, communications, business or public administration, engineering, or a related field. A first-level degree combined with additional qualifying experience may be accepted in lieu of the advanced degree.

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